Rugs

“After having a very poor cleaning experience with my rugs at a local rug dealer, I wanted to make sure that this time my antique rugs got the care they deserved. Through a referral I learned of Haines & Cross in Laguna Niguel. I went by their shop prior to having my rugs picked up, so that I could witness the cleaning process in person. It was very thorough and amazing how much soil came out, even after a previous so called professional rug washing. I was very impressed with the knowledge and caring attitude of Eric and his staff. I recommend anyone who has rugs to be cleaned to give Eric from Haines & Cross a call.” - Linda H, San Clemente


For an in-depth look at our rug cleaning process check out the video down below.

The beauty and life of handmade or oriental rugs depend largely on cleanliness and care. Handmade or oriental rugs should be washed regularly depending on the use and the amount of traffic they bear. The best method is to get them cleaned when they look soiled.

WARNING: Never clean handmade or oriental rug chemically or by steam. It will remove the natural oils and cause the material to become brittle and wear more rapidly. Never wash handmade or oriental rugs in a machine. Never wring out or squeeze a handmade or oriental rug. Never, unless absolutely necessary, submerge a handmade or oriental rug in water. Surface cleaning is usually all that is required. The best way to clean the whole rug is for it to be washed by a competent cleaning expert.

rugs Rugs

Have your rug cleaned only when it needs it. For rugs in some areas this will mean a yearly cleaning. Rugs in other areas can go a few years or more without needing professional cleaning. To judge how dirty a rug is, try one of these methods:

  1. Pick up a corner of the rug and while holding it, kick the back of the rug sharply. If a cloud of dirt flies out of the pile, the rug is dirty and needs cleaning. NOTE: some dust and wool fibers are normal!
  2. Kneel down on the rug and rub the pile vigorously with your hand in a short arc for 5 to 10 seconds. Look at your fingers and palm: if your hand is dirty, the rug needs cleaning.
  3. With the pile facing UP fold part of the rug back upon itself so that the pile opens along a line of knots. Look down into the base of the pile at the foundation of the rug. If the warp and weft look dirty, there is dirt deep in the pile where a home vacuum cleaner cannot reach it. The rug needs cleaning.

Call us Today for Your Rug Cleaning at (949) 496-0935 or email us!

 PERSIAN RUGS – SUPERB JOB!
When I heard that Eric, with Haines & Cross Carpet Cleaning, can also take care of your Persian Rugs, I knew we were dealing with a true Professional who knows what he’s doing! Persian Rugs require very specialized treatment and not everybody has that knowledge. Eric does a superb job!” – Richard F.

Impossible Stain Cleaning Power!
“My dog chewed up a pen getting a lot of ink on a brand new, expensive rug. Everyone told me that ink is extremely difficult (and sometimes impossible) to remove so I called a friend whom I knew would have a good contact. She recommended Haines and Cross. I called them up and they came out quickly. They were friendly, professional, knowledgeable and on-time. I was shocked that they were able to remove the entire stain and the rug looks brand new again. I am absolutely thrilled with the results and would highly recommend them!” - Bonnie B, Ladera Ranch (Yelp.com review – posted 1/8/2012)

Read all testimonials…